Refund Policy

At Lux Global Properties, we value our customers and stand by the quality of our Kenya Property Guide. However, due to the nature of digital products, our refund policy is as follows:

1. No Refunds

• All sales are final. Since this is a digital product, we do not offer refunds or exchanges once the guide has been delivered.
• Please read the product description carefully before making a purchase.

2. Exceptional Cases

• If you encounter technical issues preventing you from accessing the guide, contact us within 48 hours of purchase for assistance.
• If you were charged multiple times for the same product due to a system error, we will issue a refund for the duplicate charge.

3. Contact for Support

If you experience any issues, please email us at luxpanafrican@gmail.com with your order details, and we’ll be happy to assist you.